Reactivate Duo Mobile on a mobile phone

If presented with a Key Code, Select OTHER, then follow the steps below:

1. Access any protected page, such as MyFAU or Workday

2. Select OTHER OPTIONS

3. 

4. Select MANAGE DEVICES
   
   

5. Select TEXT MESSAGE PASSCODE (assuming you have the same phone #)

6. You will be redirected to the Manage Device page, where you can select I HAVE A  NEW PHONE or ADD A DEVICE

    

7. Follow the steps (based on which option you selected).