How to Fix Characters Appearing as “?’s” in Microsoft Office Word.
1. Open “Mailings”
2. Press “Envelops”
3. Press “Options”
4. Select “Font” under Delivery Address
5. Select “Advanced”
6. Under Ligatures, select “Standard and Contextual” then hit “OK”
7. After selecting “OK” you are able to print envelops without strange characters.