If you have recently upgraded to BigSur OS on your Mac and are having issues with your camera using WebEx

In order to completely remove the Webex software from your Mac, you need to:

1. Delete the Cisco Webex Meetings application using Finder:
   1. Go to Finder, then navigate to the Applications folder.
   2. Either drag the Cisco Webex Meetings app icon to Trash, or right-click and select Move to Trash (Then Empty Trash)
2. Remove all the Webex files and folders:
3. Using the uninstaller tool:
4. Download the Mac Cisco-Webex Uninstaller.
5. Select Cisco_Webex_Meeting_Application_Uninstaller.dmg in your Downloads folder.
6. In the Cisco Webex Meeting Application Uninstaller window, double-click Cisco Webex Meeting Application Uninstaller.
7. Select Open to run the Cisco Webex Meeting Application Uninstaller.
8. If you are prompted to close one or more applications, close them, and then select Try Again.

When the uninstaller has completed removing Webex files from your Mac, you will see a confirmation message.

Note: If users are getting an error message 'Cisco Webex Removal tool can't be opened because it is from an unidentified developer'. See the workaround below:

1. Right-click on the Cisco_Webex_Meeting_Application_Uninstaller.dmg. (See Step 3 above)
2. Click Open.
3. Follow the instructions at the top of this article to complete the uninstall.